We help companies build more cost effective and efficient business environments

CW Service Partner New

Certified CargoWise Consulting Competencies

Forwarding Platinum
Customs Pending
Accounting Certified
Workflow Platinum
Integration Platinum
Global Rollouts Certified

We're Certified Professionals

Lading provides comprehensive CargoWise Helpdesk, Business Process Outsourcing (BPO) and Consulting services to companies around the world from its offices in the United States, Chile, and South Africa.

Our Consulting, BPO and Helpdesk teams are comprised exclusively of CargoWise Certified Professionals, the highest accreditation available from WiseTech Global, who look after all aspects of your platform.

Lading team members are experts in workflow, milestone, trigger, and task creation and can translate manual business processes into automated tasks customized for your operations.

We regularly help companies go from zero to fully setup and operational in CargoWise in as little as one week. In doing so, we upload key data and connect CargoWise to other software platforms or business software while training staff so they are ready to hit the ground running.

Lading’s Business Process Outsourcing team allows companies to outsource time-consuming and non-critical work such as data entry, customer and sales support, collections and rates management at a fraction of the cost of completing these tasks internally.

Our Helpdesk service offers low cost, 24/7 support for CargoWise users around the globe.

Certified Competencies

CRM & Tariff Management, Finance & Accounting, Forwarding, Generic Customs, Liner / Agency, Setup & Maintenance of Workflow, Customize Documents & System Configuration, Transport, US Customs, Warehouse

Country Specific Software

Customs and Electronic Invoicing in Mexico, Chile, Ecuador, Brazil, and Argentina

CargoWise Plug-ins

Lading has a suite of pre-built software that plugs directly into CargoWise including eAdaptor, Middleware, and Business Intelligence platforms

Customers who switch to Lading have saved
on average 25% compared to internal
CargoWise support spend (and more
when compared to hourly consulting spend).

We enable all logistics companies, regardless of size, to maximize productivity while controlling costs.

Global company founded in 2015

Offices in Europe, Africa, South America, and the US

24/7/365 worldwide coverage with multilingual capabilities

Available resources and know-how to support from 2 to 20,000 users

Proven results in helping CargoWise users automate their systems and reduce the cost of setup